Reference

Privacy Policy: What We Hold and Why

Our privacy policy names every account detail we keep, why each one is needed, and how you ask for a copy, a correction or a removal. Access to an account depends on your local law and eligible regions.

Mobile-first accessCookie choices you controlCorrections on requestbKash, Nagad, Rocket details

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DATA WE HOLD

Data We Keep and Who Can See It

We hold as little as we can and keep it only while it has a job to do. Contact details, wallet references and transaction history stay while your account is open, and for the period afterwards that payment disputes and local rules require. Cookies on the mobile site do two jobs: some keep you signed in and remember your language, and the measurement ones you can switch off from the banner. Security is shared, so we send a one-time code at login and you keep that code to yourself.

What we collect Phone number, name, wallet references from bKash, Nagad or Rocket, and the device details the browser sends. That is the working set. We avoid adding fields unless a payment or a legal duty needs them.

Cookies and the mobile site Two kinds run here. Session cookies keep your login alive and remember the language you picked. Measurement cookies show us which screens load slowly on a phone, and you can switch those off in the banner.

Login and account security Every login asks for a one-time code sent to your registered number. We never ask for that code by phone or message, and we never ask for your wallet PIN. Anyone who does is not us.

Retention and removal Old records are cleared once the reason for keeping them runs out. Ask us to erase what is no longer needed, and we check whether a payment dispute or a local rule still requires it first.

POLICY CONTACT

Where to Send a Privacy Question

Ask us anything about this policy and a person answers, not an automated reply that sends you in circles. Our Bangladesh support team reads privacy requests in English, and you can raise one from inside your account or through the same channel you use for wallet issues. Keep your registered phone number handy, because it is how we match a request to the right account without asking for screenshots of your bKash, Nagad or Rocket history. If the request ends in a change to your details, we tell you what changed and when.

How Our Privacy Policy Applies to You

rk1111 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Read this policy with your own situation in mind, because it applies differently depending on where you sign in from. If you open your account from Bangladesh, we hold the phone number you registered with, your name as it appears on your bKash, Nagad or Rocket

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wallet, and the transaction references those wallets send back to us. We keep those references so a disputed payment can be traced without you hunting for a screenshot. Device model, browser type and the screens you tap through are also recorded, simply so the mobile site
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keeps loading properly on a one-handed screen in Dhaka or Chattogram. We do not sell that data and we do not hand your wallet number to advertisers. Some processing is carried out by payment partners and platform providers working on our instructions, and they see only
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what the task needs. Where local law gives you the right to inspect, correct or erase what we hold, tell us and we will take you through it step by step. Where the law is silent, our own retention rule applies and old records are cleared
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once the reason for keeping them ends. None of this overrides the law where you live. Access to an account, and how this policy applies to you, depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Questions About Your Privacy

Most of what people ask about this policy comes down to five things: what we store, how long it stays, who sees it, how to change it, and how to reach someone who can act on it. Ask us anything else through Bangladesh support and we will answer it plainly.

Your phone number, your name, and the wallet reference from the bKash, Nagad or Rocket payment you used. We also log the browser and device you sign in from so login codes reach the right place.

Yes, the transaction reference stays on your account, not the wallet PIN. We need it to match a deposit or settle a dispute, and it is removed when the retention period for that record ends.

You can, and we will tell you what can go and what has to stay. Payment records tied to a local rule remain for their set period; everything else is cleared once your request is confirmed.

Open the cookie banner from any page footer and switch off the measurement cookies. The session cookies stay, because without them you would be signed out every time you change screen.

Raise it from your account profile or through Bangladesh support and quote your registered number. We correct a name or number once we have checked it against the wallet record you paid with.

Only what a session needs: a slot round settles, a cricket market is graded, nothing else moves. Providers never see your wallet number or login code, and payment partners see only the transaction they are handling.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Apprk1111 App InfoRk1111 Glossary

Privacy Policy: What We Hold and Why

Data We Keep and Who Can See It

Where to Send a Privacy Question

Questions About Your Privacy

01 What does rk1111 collect when I open an account?

02 Do you keep my wallet number after a payment?

03 Can I ask you to delete my account data?

04 How do I turn off cookies on the mobile site?

05 Who do I contact if my details are wrong?

06 Is my data shared with game providers?

Privacy Policy

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